Refund & Cancellation Policy
Refund & Cancellation Policy – Thach Manufacturing Co
Cancellation
- Orders can be canceled within 12 hours of placing the order
- Once production/shipping starts, cancellation is not possible
Refunds
We offer refunds only in the following cases:
- Damaged or defective product
- Incorrect item delivered
Refund Process
- Report within 48 hours of delivery with photos
- Refunds will be processed within 5–7 business days
Non-Refundable Items
- Custom-designed apparel
- Used or washed products